Southwest Airways stated late Tuesday morning that flights had resumed after a short pause attributable to a technological drawback.
The airline stated in an announcement {that a} connection to some operational information was unexpectedly misplaced when a firewall equipped by a vendor went down early Tuesday. The airline stated that it had labored shortly to reduce disruptions and that it appreciated the persistence of its clients and staff.
Southwest didn’t instantly cancel many flights, however greater than 1,700 have been delayed, representing greater than 40 % of its schedule for the day, in keeping with FlightAware, an aviation information agency. Extra delays are doubtless because the disruption ripples all through the airline’s community. On the airline’s request, the Federal Aviation Administration had additionally briefly stopped Southwest flights from taking off.
The disruption comes only a few months after a meltdown across the Christmas vacation that value Southwest greater than $1 billion, pissed off hundreds of thousands of vacationers and introduced on robust scrutiny from federal lawmakers and regulators.
The airline stated it had taken steps to stop one other widespread disruption, together with monitoring its community extra carefully for early indicators of stress, updating crew scheduling software program and coaching employees to assist with operations when wanted.
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